How InfoSuite helped DHL Freight.

Et billede af en DHL medarbejder

DHL Freight uses InfoSuite in many different business processes, such as operational activities, financial performance and invoice control.

With InfoSuite they can measure important operational performance KPIs and get an easy and fast overview of a comprehensive business.

Overview of millions of transactions

“For a company handling more than 3,8 million shipments, 3,4 million invoices and 9,3 million lines a year in Denmark alone, InfoSuite provides a vital overview. Timely deliveries lead to satisfied customers – leading to success. InfoSuite keeps us one step ahead!”

Henrik Hansen is Head of Business IT at DHL Freight Denmark aand he explains how they make use of their InfoSuite solution. “InfoSuite ensures that business goals are met in an efficient manner. In Denmark, DHL uses InfoSuite in quite a diverse amount of business processes such as operational activities, financial performance and invoicing performance control.

InfoSuite also provides vital operational performance KPI’s such as shipment volume, payload, load factor, delivery times, etc.”

Long time partnership with InfoSuite

The partnership between DHL and InfoSuite, goes back to the mid 90’s where the first reporting tool was introduced. Since InfoSuite Business Intelligence was first implemented in Sweden in 2007 and later in Denmark, Norway and Finland, the partnership has grown even stronger. InfoSuite consultants are working closely with the Business IT department to solve the ever changing needs of the many users all over Scandinavia.

InfoSuite succeeded where other solutions failed

“Over time the amount of information has grown and become more and more complex along with the need for accuracy and easier access. Earlier, DHL Freight had tried to use other corporate tools. Every time, however, with limited success.” With InfoSuite, the project finally succeeded. Henrik Hansen defines the reasons for success to be the level of integration with the ERP solution and the close partnership with InfoSuite in solving ongoing tasks.

InfoSuite provides the complete solution from extracting data, transfering, loading and aggregating data as well as providing an integrated user interface. The setup runs fully automised with sceduled jobs, creating logs for easy monitoring and troubleshooting.

About DHL

DHL is represented in more than 220 countries and territories worldwide and is thus the most international logistics company of the world. DHL has more than 325.000 employees and offers solutions to almost any kind of logistical problem. DHL is a part of the world’s leading postal and logistics company, Deutsche Post DHL Group, and comprises the business areas DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

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